Nothing falls through the cracks.
Operations recruitment in Australia for people who follow through
We recruit operations and project coordinators for Australian businesses where delivery depends on a lot of small things happening on time. We look for systems, follow-through and a calm head.
Specialisms / OperationsAustralia-wide
The people behind delivery.
Operations people are often the reason a growing business still feels organised. The roles look different from one business to the next, so the brief starts with whatever keeps slipping today.
Operations Coordinator
Tracks client work from start to finish, chases what’s blocked and keeps the team’s tools and records tidy.
Project Coordinator
Turns briefs into plans and timelines, keeps clients and the team updated and checks work before it goes out.
Operations Manager
Owns the processes behind delivery, from scheduling and capacity to the reporting that shows where time goes.
Executive Assistant
Runs a leader’s calendar, inbox and follow-ups, so decisions turn into actions.
Scheduling Coordinator
Books jobs, juggles changes and keeps customers and the team on the same page through the day.
Something else?
If the role you’re hiring for sits in operations under a different title, tell us about it anyway.
Brief us on the role
Systems not memory.
Everyone says they’re organised. We give applicants a messy situation and look at what they do with it.
Every application is screened with AI assistance against criteria like these, agreed with you in the brief. A person reads the answers, watches the video intros and makes every shortlist decision.
| Criterion | What good looks like | Where it shows |
|---|---|---|
| Prioritising | Sorts a pile of competing requests into a sensible order and says what they’d flag. | Written scenario |
| Follow-through | Closes loops without being chased: confirms, updates and records. | Written scenario |
| Calm updates | Explains a delay or a change plainly, without blame or panic. | Video intro |
| Tools | Picks up new software quickly and has used project or CRM tools day to day. | Quick taps |
| Hours | Can work the hours the operation runs, including any early starts. | Quick taps |
A search that runs on time.
Fittingly, an operations search runs to a schedule. The closing date is fixed on day one, and so is the shape of the shortlist.
Brief
We map what the role owns, the tools it uses and what keeps slipping today, and agree the pay for the listing.
The role page
An honest listing that names the tools, the pace and the kind of problems that land on this desk.
The scenarios
For example, a morning of competing requests to put in order, and an update to write for a client whose job is running late.
The shortlist
AI-assisted screening checks every answer against the brief’s criteria. A person reviews the answers and video intros and builds the shortlist.
Your interviews
You meet the shortlist, perhaps set a short practical task, and agree terms directly.
The one who makes it all work.
Operations and coordination roles suit people who notice what’s missing before anyone asks. The work is varied: scheduling, chasing, updating, checking and the occasional fire. It rewards people who write things down, keep their tools tidy and say early when something is at risk.
Many good coordinators started in admin, hospitality, retail management or a busy trades office, where juggling moving parts is normal. Each listing names the tools involved. If you’re quick with software, say so: tools can be learned, habits are harder to teach.
Read next: How to spot a job worth applying for
Example listings.
Examples of the operations roles we fill, set out the way every listing is. They aren’t open for applications: open one to register your interest, and we’ll tell you when a role like it opens.
- OperationsExample listing
$75k–$85k
- OperationsExample listing
$80k–$90k
Quick answers.
- What’s the difference between an operations coordinator and a project coordinator?
- An operations coordinator keeps the ongoing work of a business running smoothly. A project coordinator runs defined projects with a start, an end and a deliverable. Plenty of roles mix both, and we write the listing around what yours actually involves.
- Do you recruit executive assistants?
- Yes, where the role is about running the operation around a leader: the calendar, the inbox, the follow-ups and the coordination with the team.
- How do you test organisation skills?
- With two short written scenarios built from your real work, such as a set of competing requests to prioritise, and a 90-second video intro.
- Can we keep the search confidential?
- Yes. We can recruit under our name, which helps when the role replaces someone or the team hasn’t been told yet.
Further reading.
For employers · 4 min read
Hiring remote staff in Australia: a practical checklist
Hiring remotely opens your search to the whole country. It also raises questions an office hire never does. Here’s a checklist to work through before, during and after the hire.
For employers · 4 min read
AI in recruitment: what it should do, and what people still decide
AI tools are now part of hiring, whether employers plan for them or not. Used well, they make screening faster and more consistent. Used badly, they make poor decisions at scale. Here’s where we draw the line.
For employers · 4 min read
Why the pay belongs in the job ad
“Competitive salary” tells a candidate nothing, and the best ones scroll straight past it. Showing the pay up front is one of the simplest ways to get better applicants and fewer wasted interviews.